Information, Advice and Guidance – Matrix Standards
Information, advice and guidance is offered to all employers and learners, both prior to and during the programme delivery.
Employers – We are looking to establish what the employer is aiming to achieve. This enables us to make recommendations for training or service provision that will best meet their needs. As a programme is delivered we will continue to provide the employer with information on progress towards meeting their objectives in a manner, and at a time, that suits the employer.
We will work with the employer to agree on a range of training impact measures in order to ensure that objectives are met and future requirements are established.
Learners – Our qualified and experienced team will provide programme information and, following a robust initial assessment, we will advise and guide learners on a programme that meets their individual needs and help them to develop in their role in the workplace.
Learners will be supported and guided throughout their programme to ensure progress, with advice on progression routes offered as their programme comes to an end.
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