Customer service

One year

The Level 2 apprenticeship in customer service aims to build on good practice in any industry or to support their technical expertise in their job role, acknowledging the importance of effective communication and service delivery. Apprentices will be expected to deal with a range of customers face to face and will benefit from gaining knowledge, understanding and experience of dealing with both routine and more difficult customers, while building confidence in their use of communication.

Apprenticeship vacancies include:

• Employer based in the Egremont area
• Employer based in the Whitehaven area
• Employer based in the Keswick area