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Level 2 Certificate in Understanding Data Protection and Data Security (Distance Learning)

  • Course Code: J0405/R01

Data protection compliance is an essential legal requirement for all organisations. Since the General Data Protection Regulation (GDPR) came into force in May 2018, it…

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Level 2 Certificate in Counselling Skills (Distance Learning)

  • Course Code: J0384/R01

Many people find it helpful to seek the support of counselling at some point in their lives. People in any situation could benefit from counselling,…

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Level 2 Certificate in Principles of Customer Service (Distance Learning)

  • Course Code: J0386/R01

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever…

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Level 2 Certificate in Principles of Business Administration (Distance Learning)

  • Course Code: J0387/R01

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent economic difficulties, the trend has…

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Level 2 Certificate in Understanding Retail Operations (Distance Learning)

  • Course Code: J0382/R01

The retail industry is subject to a number of pressures. These include changes in shopping habits and the recent economic downturn which reduced consumer spending….

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Level 2 Certificate in the Principles of Warehousing & Storage (Distance Learning)

  • Course Code: J0379/R01

The warehousing and storage of goods is an essential part of logistics operations within a business. Roles within this industry require great skill and organisation…

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Level 2 Certificate in Customer Service for Health & Social Care Settings (Distance Learning)

  • Course Code: J0380/R01

Our new qualification enhances Customer Service in Healthcare, which will support you when you are dealing with residents, families, patients and internal and external customers…

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Level 2 Certificate in Lean Organisation Management Techniques (Distance Learning)

  • Course Code: J0381/R01

A lean organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today’s competitive business market. A sound understanding of…

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Level 2 Certificate in Team Leading Knowledge (Distance Learning)

  • Course Code: J0350/R01

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees….

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Level 2 Certificate in Information, Advice or Guidance (Distance Learning)

  • Course Code: J0359/R01

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There…

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Level 2 Certificate in Equality and Diversity (Distance Learning)

  • Course Code: J0181/R01

Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to…

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Level 2 Certificate in Safe Handling of Medicines (distance learning)

  • Course Code: E0423/R01

Modern medicines are powerful substances which have beneficial effects for millions of people worldwide. However, inappropriate use or handling of these substances can have severe…

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Level 2 Certificate in Understanding Safeguarding & Prevent (Distance Learning)

  • Course Code: E0409/R01

Official data showed that over 7,500 people were referred to the Prevent programme in 2015/16. The purpose of this qualification is to support anyone who…

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Level 2 Working with Individuals with Learning Disabilities (Distance Learning)

  • Course Code: E0407/R01

Around 1.5 million people in the UK have a learning disability. Owing to the fact that they are likely to find it more difficult than…

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Level 2 Certificate in Cleaning Principles (Distance Learning)

  • Course Code: E0408/R01

With a UK industry turnover estimated at £4.7 billion in 2011, cleaning is one of the largest business sectors in the UK. It underpins many…

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Level 2 Understanding Behaviour that Challenges (Distance Learning)

  • Course Code: E0402/R01

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due…

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Level 2 Understanding Specific Learning Difficulties (Distance Learning)

  • Course Code: E0403/R01

Having a learning difficulty means that people find it harder to learn certain skills. As this affects around 15% of people, it is important for…

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Level 2 Understanding Working with People with Mental Health Needs (Distance Learning)

  • Course Code: E0404/R01

This distance learning course will give you a basic understanding of working with people with mental health needs. It is ideal for people from all…

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Level 2 Certificate in Falls Prevention Awareness (Distance Learning)

  • Course Code: E0405/R01

Falls represent the most frequent and serious type of accident in people aged 65 and over, with 10,000 falls happening each day. Falls often have…

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Level 2 Understanding Children & Young People’s Mental Health (Distance Learning)

  • Course Code: E0406/R01

Mental health problems affect around 1 in 10 children and young people. These issues include depression, anxiety and conduct disorder and can often be a…

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Level 2 Certificate in the Principles of Care Planning (Distance Learning)

  • Course Code: E0385/R01

Care workers play a key role in ensuring their residents and patients are treated with a friendly and caring approach. Care workers have the ability…

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Level 2 Principles of Working with Individuals with Learning Disabilities (Distance Learning)

  • Course Code: E0375/R01

Around 1.5 million people in the UK have a learning disability. Owing to the fact that they are likely to find it more difficult than…

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Level 2 Certificate in Understanding Autism (Distance Learning)

  • Course Code: E0374/R01

Autism is a spectrum condition that affects how a person communicates with others and how they interpret the world around them. There are around 700,000…

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Level 2 Certificate in Common Health Conditions (Distance Learning)

  • Course Code: E0373/R01

Autism is a spectrum condition that affects how a person communicates with others and how they interpret the world around them. There are around 700,000…

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Level 2 Certificate in Principles of End of Life Care (Distance Learning)

  • Course Code: E0372/R01

By 2040, the number of people aged over 64 in Britain is expected to grow from 9.5 million to 15 million. The population is aging,…

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Level 2 Certificate in Awareness of Mental Health Problems (Distance Learning)

  • Course Code: E0369/R01

Mental health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering from a mental health problem, around…

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Level 2 Understanding Dignity & Safeguarding in Adult Health & Social Care (Distance Learning)

  • Course Code: E0351/R01

A total of 103,900 safeguarding reports about vulnerable adults were referred in 2014/2015. The responsibilities of care workers involved in protecting the health, well-being and…

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Level 2 Prevention and Control of Infection in Health Care (Distance Learning)

  • Course Code: E0327/R01

About 300,000 patients develop an infection in England each year while being treated by the NHS. Protecting people from infection is an essential element of…

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Level 2 Certificate in Nutrition and Health (Distance Learning)

  • Course Code: E0328/R01

The number of obese people in the UK has more than trebled in the last 25 years, reaching what many doctors believe to be ‘epidemic’…

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Level 2 Understanding the Care and Management of Diabetes (Distance Learning)

  • Course Code: E0339/R01

There is an emerging global epidemic of diabetes. In the UK alone, 3.2 million people are diagnosed with the disease and an estimated 630,000 people…

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Level 2 Certificate in the Principles of Dementia Care (Distance Learning)

  • Course Code: E0306/R01

Dementia affects around 820,000 people in the UK. This figure is likely to rise to one million by 2025 and two million by 2051. It…

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