Apprentice Case Study: Charlotte Kelly

Charlotte Kelly studied her apprenticeship with Morgan Sindall Infrastructure via Lakes College, and is currently a Social Value Chain Coordinator at the company.

We asked her a few questions about her experience…

Why did you want to get into administration?

I chose Business Administration as a gateway into a large organisation – I knew would give me the opportunity to grow and develop.

What made you choose an apprenticeship with Lakes College?

They have a good reputation when it comes to apprenticeships and their facilities for business were impressive, aspects like interesting course content and a good library were important to me.

Which apprenticeship did you study with Lakes College and for how long?

I took a fast track route and completed a level 3 – 5 in Business Management over three years. During that time I was also able to complete an NVQ in administration that was delivered through coursework and one-to-ones.

What did you love about your apprenticeship?

I loved the classroom atmosphere of the college classes; you were treated like an adult and free to manage your own time and learning. I also had the chance to rotate through different departments in my company, so I was able to apply that knowledge in my coursework and contribute to classroom discussion a lot more than I’d anticipated.

What type of placements did you do through your apprenticeship?

I worked in several areas across the business and project, including reception and PA work to project support and finance.

Has studying an apprenticeship with Lakes College helped you in terms of employability and learning skills on the job?

YES, doing an apprenticeship gave me a better working knowledge of Morgan Sindall Infrastructure and allowed me to find areas I knew I wanted to progress in. If I had gone to University I would have started that same journey at 21 instead of 17. It gave me a jump start to my career.

What support did you receive during your apprenticeship?

The college turoes provided a lot o support, as well as Morgan Sindall Infrastructure’s training team.

What would you say to somebody who is considering doing an apprenticeship?

If you want the opportunity to learn while you start your career an apprenticeship is for you. It’s a great way to compete further education whilst earning a wage and can set you apart from peers with less work experience down the line.

What is your current full-time role within your business, and what does it entail?

I have just been promoted in January (2021) to join our Supply Chain team as the Social Value Chain Coordinator. This means it’s my job to work with our suppliers and ensure they are contributing and positively impacting to the communities they work in. It’s worlds away from the admin role I started with.

What do you enjoy about your current role?

It gives me the chance to help people in my community for a living, something I’ve dreamed of doing ever since I started career talks all the way back in year 9!

What are your future career aspirations?

To keep progressing and keep learning, work environments change all the time and you never know what roles will come up to give you a new and exciting challenge.


Click here to go back to the NAW 2021 home page!