Student Welfare

Lakes College West Cumbria

Tutorials

Every student at Lakes College West Cumbria is given a personal tutor who is responsible for helping you through your programme of study and recording your progress.

Full time students get regular individual tutorials and a weekly group tutorial. Your personal tutor will:

"I don't feel I'm on the right course - how do I go about changing it?"

Any of your courses can be changed if you feel they are not right for you. Your first individual tutorial (the right choice review) will give you the chance to discuss your programme with your personal tutor. You can also change course by talking to:

Whatever the problem, the counselling service enables you to discuss it in confidence. For more information please speak to student services or reception and they will be able to contact a counsellor for you.This service provides initial counselling to any student who needs it and will make referrals to other agencies where necessary. Many problems are brought to the counsellors such as:

Whatever the problem, the counselling service enables you to discuss it in confidence. For more information please speak to student services or reception and they will be able to contact a counsellor for you.

Student Code of Conduct

We are sure you will want to join us in protecting the environment in which we learn. The College code has been drawn up in the interests of all students and staff. Observing it will make the College an enjoyable place to share.

The Students' Association, the Academic Board and the Governors have given it their full support. Disregarding the code will result in disciplinary action and may end in your dismissal from the College. To this end you are required:

You must not:

Comments, Complaints and Suggestions

The College welcomes any observations on any aspect of the service it provides. You are advised where possible to approach your personal tutor in the first instance. However you may at any stage, including the first instance, enter a formal complaint. This should be enclosed in an envelope marked for the attention of the Principal's Secretary. It should be posted or handed in to student services or the reception desk. The College will issue an initial response within five working days.

For more information please see the leaflets available at reception.